Whenever you have a question, a suggestion, a complaint, a request or you encounter an issue with one of our products (such as the B Impact Assessment), users like you can directly log a ticket via our Customer Support Portal:


Please note that you can also use the widget tool [Get Help] located at the bottom right corner of our B Lab Global Website.

Once you select the option "Contact Us", you will be prompted with the form to submit your next ticket.

NB: We are kindly asking you and all requesters to allow enough time for a resolution or a feedback from the respectively assigned team as they all process these tickets in chronological order to the best of their capacity. Turnarounds time may vary depending on the complexity of the tickets and the current backlog size.