- B IMPACT & KNOWLEDGE HUB Ticket form
Whenever you have a question, a suggestion, a request or you encounter an issue with one of our products (such as the B Impact Assessment), users like you can directly log a ticket via our Customer Support Portal:
https://kb.bimpactassessment.net/support/tickets/new

Please note that you can also use the widget tool [Get Help] located at the bottom right corner of our B Lab Website and the top right corner of the B Impact portal.
Once you select the option "Contact Us", you will be prompted with the form to submit your next ticket.
- PUBLIC COMPLAINT Ticket form
Meanwhile, if you have credible knowledge of misconduct or misrepresentation by B Lab™ or a Certified B Corporation™, you can file a complaint via this other form:
https://blab-public-complaints.freshdesk.com/en/support/tickets/new

- VARIANCE REQUEST Ticket form
In addition, any applicant company may submit a variance request to B Lab while completing their self-assessment to seek authorization for a time-bound exception to a B Lab Standard requirement via this other form:
https://blab-vr-help.freshdesk.com/support/tickets/new

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