Technical Support

Error when loading Analytics or Standards Navigator with Firefox
If when loading the Analytics or Standards Navigator page you get the following error (Unexpected Error: NS_Error_Failure): You are almost certainly using ...
Mon, 29 Oct, 2018 at 4:55 PM
Flag a question for revisit in B Analytics
Flag a question for revisit in B Analytics With B Analytics 2.1, you can interact with a company's B Impact Assessment in a whole new way. You can fla...
Mon, 29 Oct, 2018 at 4:56 PM
B Analytics loads as a blank screen in Chrome
If you are using google chrome and upon login in you see a blank page, it is likely that Chrome is blocking third party cookies. Go to Chrome's Settings...
Mon, 29 Oct, 2018 at 4:56 PM
Browser Support
Supported browsers include the most recent version, and the last major version of: Chrome Safari Firefox Opera Edge If you are using a supported ...
Mon, 6 Apr, 2020 at 10:20 AM
No Account Access Found
A users account is granted access to companies they create or are invited to join.  This access is controlled by the company and not B-Lab directly.  To be ...
Wed, 2 Dec, 2020 at 12:11 PM